From the outset, the observation that wages in the ICT sector is growing. But the 2012 ICT-BPO Remuneration Survey released this Tuesday, May 28 also reveals that companies are struggling to recruit in this area, the skills being more technical.
In this every two-year study, 85% of the 38 companies (representing 6264 employees) who participated explain it difficult to recruit. However, in a year, employment in large firms (with more than 10 employees) increased by 2%, from 12 826 20140-13 116 in 2011.
Anyway the good news is wages and the ability to rise quickly through the ranks. Below is a grid of wages in this sector.
Salaries | ||
| Entry | Average |
Junior Developer | 18200 | 22578 |
Technical Project Manager | 36923 | 48631 |
Junior BPO agent | 14315 | 17107 |
Junior Operator BPO | 6930 | 8200 |
Téléconseiller | 6850 | 8300 |
In fact, the Business Process Outsourcing (BPO) is the largest employer, with 52% of employees. And, according to the report, the global BPO market is expected to grow 5.9% annually through 2017. Maurice should play a role because, according to Gartner, the country is among the top 30 destinations for offshore IT services.