Competency Based People Management

This course will feature:

• The components of effective communication to one or to many
• Implement competency to manage people effortlessly
• How to maximize your personal empowerment and productivity
• The impact of group dynamics on teams, departments and organizations
• Key skills and strategies for working in teams

Who is this Course for?

This course is for individuals looking to boost their productivity and success by building quality working relationships to better collaborative with peers, employees, supervisors, customers, and other organizational stakeholders, will gain valuable tools and knowledge.

This course is suitable to a wide range of professionals but will

• Professionals who would like to improve their selfmanagement and personal
• Professionals who would like to improve their interpersonal relationships, communications and trustbuilding skills
• Professionals who would like to become a stronger, respected high performer

The Course content

Day 1

The Core Interpersonal Skill

• Person-to-person communication
• Barriers to effective communication
• Non-verbal communication
• The Active listening model
• Styles of communication
• Preparing and delivering great presentations

Core Competencies of a Successful People Manager

• The TRUST Factor
• Develope the core competencies that is inherent in Great people managers
• Implementing competency frameworks to manage people effortlessly
• Competency based performance management
• Competency profiling: Know your peoples's competencies and glue with them
• Be aware about personality types and how to deal with them effectively

Day 2

Understanding Groups and Team Dynamics

• High performing teams vs. traditional work group
• The three elements of high performance teams
• Understanding the types of teams
• The stages of team development
• Team member styles
• Capitalizing on the team player styles within your team

Teamwork and Collaboration

• Giving and receiving effective feedback
• Dealing with conflict Constructively
• Symptoms of conflict situations
• Getting to win-win
• Understanding team player styles
• Fostering and encouraging team creativity

 Increasing Personal Productivity

• Growing your personal power
• Achieving emotional excellence inner mastery
• Our time and your life
• Growing personal productivity
• Direction through personal Integrity
• Designing a strategic plan for your life and career