Mauritius

July 24, 2012

Massive Fraud on International Calls: Lax Operators Concerned ICTA

A formal notice was served to ICTA, whereas the association of companies the amount of international calls to act quickly. A fraud scheme was to come into operation earlier this year but still does not work.

Each year, the State, through its inaction, lost tens of millions of rupees. However, the Information & Communication Technolo-gies Authority (ICTA) seems reluctant to act. To make it move, an operator has served a notice while the association of professionals to act the sum.

At issue is the establishment of the Fraud Tracking Mechanism (FTM). Raised since 2006, this mechanism should detect if an operator or a company engaged in the telecommunications sector is leading phone calls from abroad illegally or by charging less than the legal amount. Since August 21, 2010, a directive is effective even requiring all operators to cooperate fully and to pay 75 cents per call minute passing through their networks in the Universal Service Fund (USF). This money must then be used to promote the use of new technologies in Mauritius. However, information taken, nobody pays a penny in this fund.

July 20, Outsourcing & Telecommunications Association of Mauritius (OTAM) request in a letter to ICTA to act urgently. "The cost of incoming calls is subject to dual practice illegal under-invoicing and gray market. This caused a drastic drop in income international telephony operators causing activity unsustainable with the forced shutdown of operations. "The message is clear.

A few days ago, TLC (Mauritius) did serve a formal notice to the ICTA. Its director, Lindsay Morvan, laments that the ICTA "has not taken the necessary steps and this has the consequence that this segment of the market collapses." He says that because the gray market and massive under-invoicing, TLC (Mauritius) has in the past, "made severe losses resulting from the accumulation of debts with these service providers interconnect who stopped the provision of its services. " Since then, TLC has been able to consolidate its financial position but insists, in this notice, the ICTA must apply its own directive.

Services of a French company had been hired to install the mechanism for detecting fraud. She was even intervened on the facilities of certain operators. In February, the mechanism should be put into operation. But since then, nothing.

What is it anyway? When a person passes a call to Mauritius from abroad, this call has to go through operators. To achieve this call here, the operator selected by the person in his country must go through a local operator. In return, he will receive a minimum Rs 3.80 for every minute that the call lasts. Legally, he can not ask unless the amount set by the Information & Commu-nication Technology Authority (ICTA).

Part of that sum, or 75 cents, is returned to the Universal Service Fund (USF), managed by the ICTA.

However, an unscrupulous operator may charge for services less than Rs 3.80 to get more traffic from abroad or trafiquera the number of minutes of calls he receives from abroad. It turns out that the local call centers are leading calls illegally in Mauritius.

 

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