Medical Tourism: Attach with Pleasure

9 years, 1 month ago - November 28, 2012
Sun, sandy beaches and medical care. This is the formula proposed by the travel agencies specializing in medical tourism.

They are 15,000 foreigners to move to a hair transplant, a cosmetic surgery and other treatments in the tropical paradise of Mauritius. Zoom on the ever-changing market.

Medical tourism is becoming a phenomenon in itself boost from the traditional tourism sector. The number of foreigners who have chosen Mauritius for medical care has increased dramatically in recent years. For the year 2011, more than 12,500 patients came for treatment, such as surgery, cardiology and dentistry, among others. There are at least 100,000 patients by 2020. The medical tourism market makes an enormous contribution to the economy, particularly by diversifying the tourism industry and creating jobs.

The Mauritius Tourism Promotion Authority (MTPA) is working with the Ministry of Health to promote the medical tourism market. Robert Desvaux, president of the MTPA, is of the opinion that the medical tourism market is evolving in Mauritius. "The sector has already far exceeded the 15,000 foreign patients annually. These people come to Mauritius for various treatments, mostly aesthetic, and at the same time, spend a family vacation. The country is trying to position itself as a major hub in this sector, "he says.

In addition, you can find on the official website of the MTPA, the reasons why foreigners choose our country for medical care. "Mauritius offers a unique opportunity that allows tourists to combine medical, wellness and leisure in one trip. Cosmetic surgery to dentistry, Mauritius is an ideal destination when it comes to medical tourism, allowing visitors to enjoy a relaxing stay while improving their health and looks. The latest technologies in cosmetic surgery and dentistry equipment have clinics and medical centers offering quality services. In addition, many clinics offer specialized care, such as cosmetic surgery and hair transplant. Tourists are also attracted by the relatively low cost of these services. They can also enjoy several special packages that include airfare, accommodation and medical services planned in advance at an affordable price, "say officials of the institution.

According to Pierre Dinan, an expert in economics, you can keep an optimistic view of the medical tourism market in Mauritius. "The development of a new industry is in the interests of our economy. The traditional tourism industry in Mauritius is a great need to be reinvigorated. It is now time to turn to emerging markets. On medical tourism, the authorities must take economic measures to facilitate the implementation of quality hospitals. Establish an intensive promotional campaign is not the only approach to take. The authorities must make regulations. Every industry needs to have a guideline to follow. With regard to medical tourism, the fact that the patient's life is at stake, the authorities must be vigilant, "says Pierre Dinan.

Anju Bhundoo, Fortis Clinique Darné "Medical tourism allows a transfer of knowledge"

Many clinical organize training sessions and invite foreign doctors to share their knowledge with the locals. This is often the case in Fortis Clinique Darné. "We have programs where we invite foreign doctors who specialize in areas such as physiology, cardiology, and bariatric surgery, working in conjunction with physicians Mauritius. For example, two or three times a year, we invite Dr Aparna Jaswal, electrophysiology and recognized expert in Delhi for the use of advanced techniques in cardiology, come to us. In addition, several seminars were held during the year in which local doctors were able to interact and mingle with experts in cardiology among others. Visiting such experts allows us to be in line with new technologies, an important factor to attract foreign patients. Moreover, we intensify our campaign in several countries around the world, which has enabled us to attract patients who come to us for cardiac and orthopedic surgery, "said Anju Bhundoo, assistant manager at Fortis clinical Darné.

Valerie Rawat, Apollo Bramwell Hospital: "Foreigners are looking for quality services"

Provide quality services, this is the motto of the Apollo Bramwell Hospital (ABH). "More than 6,000 foreign patients are admitted to Apollo Bramwell annually. They all seek a quality service. This is why we attach great importance to quality. We use a variety of advanced technologies and high-tech equipment to perform delicate procedures, such as keratoconus, cardiac surgery, enlargement of the prostate and the elimination of kidney stones. In addition, Apollo Bramwell Hospital has reached a milestone of his career with obtaining accreditation from Joint Commission International (JCI), an organization based in the United States, which works to improve the quality and safety of medical care at international level. Achieving this accreditation demonstrates our commitment to improve the quality of service, while ensuring a safe environment for patients and staff. To advance the medical tourism market, we have a duty to continually review the quality of our services. We can not only focus our efforts in medical care, emotional support is also important, "said Valerie Rawat, Chief Executive Officer of ABH.

Ursula Sturzbecher, South Africa: "A quality service in an idyllic setting"

Ursula Sturzbecher, a South African love of the beauty of our country could join the business with pleasure while on vacation in December 2010. "I love Maurice, I spent three or four months of the year here. I had a serious problem of hair loss, and during my last visit to Mauritius, I noticed that this problem took a dramatic turn. An article in a journal of Air Mauritius was devoted to specialized medical care offered by some institutions in Mauritius. I have had the coordinates of the center of plastic surgery in the Indian Ocean, a clinic specializing in hair transplantation. Incurred after the procedures, I got a full review. I was impressed by the quality of service. With the transplant, I am now a happy woman and I urge my friends from abroad to come to Mauritius to benefit from high-quality medical care, while enjoying the beauty of the island, "tells Ursula .

Doris Awo Nkani, Ghana: "I was surprised by the warm staff"

My health forced me to make the trip in an emergency. Upon my arrival at the Apollo Bramwell Hospital, I was surprised by the warm welcome of the staff. They welcomed me with a big smile. Their kindness helped me to endure the pain. Nursing staff showed professionalism and kindness of doctors allowed me to dispel fears that I had at the start. Department dealing with international documents did everything to contact my insurers in Ghana. I got an excellent service and I would not hesitate to recommend to my friends Maurice. " from abroad. "

Gérard Guidi, director of plastic surgery in the Indian Ocean: "A very fragile market"

What are the challenges of the medical tourism market?

Mauritius has a lot to offer. Around the world, Mauritius is considered a destination for luxury and high-end services. In the medical field, foreign patients seeking the same high quality standard. In addition to a luxury hotel and a warm welcome, we have a duty to provide medical care at the forefront of technology. However, medical tourism is a fragile market. We are not talking about the quality of a hotel or home, but the lives of patients. We, on our shoulders a great responsibility. We work in an area where it is not allowed to take risks. It only takes a little spark to burn the entire industry. We have no right to make mistakes. For these reasons, the authorities must avoid leaving the door open to anyone, because unscrupulous individuals will spoil the image of Mauritius.

What is your contribution to the advancement of medical tourism in Mauritius?

Cosmetic Surgery Center of the Indian Ocean, we put the interests of our patients first place. We focus our efforts to stand out in the field of beauty, to promote the image of Mauritius in the medical tourism market. Several hotels are benefiting from our business because 90% of patients are foreigners who stay in hotels nearby. In addition, 99% of our employees are Mauritians who have received extensive training in cosmetic surgery and hair transplant. We are based in Mauritius for over a decade and we have repeatedly represented Mauritius at seminars and international conferences. We have built a good reputation worldwide. More than 220 patients come to us every year and go back to their country needs. And word of mouth, we come to be known around the world. It provides more than a thousand patients for years to come. It contributes to the promotion of Mauritius on the international market of medical tourism.

What, in your opinion, the factors that can differentiate ourselves in the market of medical tourism?

Medical tourism is a fragile market where it is not allowed to take risks. I think the responsible authorities and medical centers must be vigilant. In addition, to continue to advance in the field of medical tourism, I think it is important to provide specialized care. He does not know everything, but to become experts in a specific field to ensure quality services. What we do, we do well, and try to differentiate ourselves from others, while respecting the needs of patients.

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