Mauritius

December 11, 2012

Tourism Employment Prospects

The staff in the hotel sector must be level to satisfy the customer who pays for an excellent service. Labor is it at?

7800emplois be possible by 2015 in the field of tourism. This is revealed in a study conducted by the Human Resource Development Council (HRDC). It is estimated that the number of jobs reach the end of 2015 against 45 800 38 000 in 2012.

The HRDC is based on surveys conducted with hundreds of banks operating in the sectors of hotels, restaurants and tour operators. Situations most popular in 2012 are: server, cook, assistant cook, maid, valet, 'waiting room', 'roomboy' operator Fast Food, cleaners, helpers, housekeeper, receptionist, master hotel, bartender, chef de rang half and guides, among others.

Job creation is not only in the field of hotel rooms, but it also encompasses ecotourism markets, sports, medical, cultural and business. The HRDC will help the sector grow.

It offers to lure new employees in the sector, retaining the skilled workforce, competent to promote the development of human capital in the tourism sector and prepare for the future, according to the skills required. It also offers improved working conditions, the 're-branding the image of the tourism sector and the organization of workshops for young people.

The HRDC insists that there is a wide range of jobs in the tourism sector. Today, it is no longer confined to the trade server or bartender. There are many possibilities ranging from unskilled workers to highly skilled jobs. It is also recommended that the salary to meet the expectations of employees, particularly the most skilled.

With the creation of an "Observatory of Tourism", it would be fair to anticipate new trends, the number of employees required and future skills needs. The foreign expertise is required in the area of training to improve the level of service skills. Becoming a 'Knowledge Hub', Maurice receive more foreign students. This will give the opportunity to train these students and make Mauritius a center of excellence for training in tourism for the region.

Daniel Saramandif: "The application languages should be taught in college"

The Association of Tourism Professionals (ATP) indicates that there is indeed a lack of manpower. Saramandif Daniel, president of the ATP supports the need arises at major hotels. "We are our demands from the Hotel School. Sometimes there staff and other times not. While some hotels recruit schoolboys who learn on the job ... "he said.

The manager, however, is of the opinion that the hotel requires a certain level of service discipline. "When tourists come, they pay for quality and you must give them what they want," he is out. However, ATP believes that many efforts are being made to attract more tourists. "Several additional flights and destinations are provided by the authorities. With the economic crisis, there are also problems with a drop in tourists, but some come at the last minute. Officials open their doors to Mauritians and they prove that we receive more of Mauritians, especially during the holidays. We have a lot of Mauritians during festivals, in this case from 30 December to 3 January 2013, "advance our interlocutor.

He believes that some tourists are not as fond of beach. Now they seek tranquility and quality. "We need to accommodate the demands of clients. Some while later dine restaurants are on the verge of closing. Others like the 'Night Life'. We must revise our strategies to make them happy, "he said.

With new destinations, there is new demands in terms of communication. Daniel said Saramandif past, students learned German or Italian already in college. He therefore proposed that the other languages that are currently required in the tourism industry are taught in colleges. This will create jobs in this sector.

Chellen "programs prepared with professionals"

The Sir Gaetan Duval Hotel School (EHSGD) is under the Mauritius Institute of Training and Development (MITD). She has developed a program for the training of those who wish to work in the hospitality industry. Chellen Harmon, Training Centre Manager of the institution Ebony, shows that "all programs offered at the Sir Gaetan Duval Hotel School are prepared in collaboration with industry professionals. Moreover, a committee under the name Training Advisory Committee - Tourism and Hospitality, in the Mauritius Qualifications Authority (MQA) is composed of industry professionals who regularly revise the curriculum content to meet needs of the industry, "he said.

Needs are not static because new courses are introduced each year. The goal: to meet new challenges in the industry. The manager cites the formation of Butlers.

Chellen Harmon insists that students are trained for a career and not just a job or a job. "Taking into consideration that this is not just a job for some time, we provide comprehensive training that includes Knowledge, Know-how, but also the know-be," advance our interlocutor.

The Hotel School has over 2000 students and pleintemps part-time and has a solid reputation in terms of training. A survey of students revealed that 87% get jobs in the first six months and the others continue their studies. In order to train everyone, some of these courses are aimed at those who have a level of Form IV. The courses also offer students the opportunity to have an internship in a company during their training.

Ajay Jhurry: "There is a shortage of labor"

From multiple hotel providers continue to open their doors to tourists. Ajay Jhurry, president of the Association of Tour Operators (ATO) is categorical. "There is a shortage of labor. However, it is also a matter of supply and demand.

The difficulty is felt in the area of small and medium enterprises. We arrive at hire with great difficulty. We hope that the authorities will help us in recruiting, "he says. This explains that when someone ends his lectures at the school hotel, it is usually directed toward large institutions. This is quite natural. He believes that "on the contrary, those who come in small hotels are not always those who have experience. Many learn on the job. "

Maurice is still popular as a tourist destination. However, Ajay Jhurry emphasized the need to work on the variety of activities offered. Regarding aircraft movements, the president of the ATO revealed that the development of the tourism industry in general, depend on the flexibility of the airlines that succeed while working with tour operators.

 

 

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