Monday, January 21
Varying currencies, customs and accessibilities to technology around the globe can make accepting payments a difficult task for hotel operators.
Sunday, January 20
When well-heeled Muslim guests check into the Hotel Vier Jahreszeiten Kempinski in Munich, they know the management and staff will do everything they can to meet their special religious requirements—a marketing trend hoteliers in the West are beginning to emulate as Muslim travel takes off.
Wednesday, January 16
As new technologies emerge and evolve within the hotel industry, hoteliers continue to analyze which tools will effectively increase guest satisfaction.
Wednesday, January 09
As hoteliers start planning for 2013, travel industry players are predicting the next big trends and concepts, said a group of panelists who spoke during EyeforTravel’s Travel Distribution Summit North America 2012.
Tuesday, December 18
Several hotel companies recently have added customer reviews from TripAdvisor and other aggregate sites to their websites to upgrade their online presences.
Thursday, December 06
The correlation between positive reviews, the number of bookings and hotelier pricing power continues to strengthen. And, while the number of booking sites that include user-generated content is on the rise, TripAdvisor remains the most popular tool for travelers to research guest feedback.
Friday, November 23
The proliferation of online tools continues to dominate the pace of change in the ever-evolving hotel industry, according to sources.
Thursday, November 22
Around this time, our hotel friends start putting together their marketing plans for the upcoming year; budgets are assigned, revenue goals are set and partnerships come under review.