In this course, you will be introduced to negotiation, basic principles of negotiation and will explore the stages and model of the negotiation, as well as emotions and ethics in negotiation which prepares you for a variety of situations to deal with.
You will get the opportunity to further investigate alternatives to negotiations through learning activities including illustrations, narrations, case studies, scenarios and videos. Upon successful completion of this course, you will able to develop more effective negotiation skills both in your personal and professional settings.
It is a 20-hour short course based on the following six units:
- Introduction to Negotiation
- Preparing for Negotiation
- Negotiation Imperatives – 10 principles
- Negotiation Imperatives – 5 styles
- Negotiation Imperatives – 2 approaches
- BATNA
- Communication in Negotiation
Course Learning Outcomes:
By the end of this course, you should be able to:
- Show understanding of the underlying principles of negotiation skills
- Use negotiation techniques that move you closer to a win/win outcome
- Demonstrate negotiation process by following a step-by-step approach
- Interpret role of emotions while negotiating
- Derive specific values based on negotiation ethics
Application from 18 of November 2013 to 02 of December 2013
Details (Open University Of Mauritius site)