Effective Performance Appraisal

The course builds an expectation of what is possible through the formal appraisal meeting and increases motivation. It challenges managers to reflect on their attitude to staff and adopt a positive approach where appraisal is part of an ongoing performance management process. It is relevant for anyone who supervises staff and is responsible for appraising their performance.

 Benefits of this training

• Improved individual and team performance
• Improved staff motivation and reduced need for management supervision
• Accelerated staff development and lower staff turnover
• Enhanced alignment of staff and their work with departmental and company objectives
• Increased openness so poor performance and bad behaviours can be rapidly and effectively addressed
• Increased trust and ease of working in the manager/staff relationship

What participants will learn?

On completion of the course, participants will be more able to:

1. Understand the role of Performance Appraisal as part of the performance management cycle
2. Collect evidence to objectively support performance evaluations
3. Prepare themselves and their team member for the appraisal
4. Confidently conduct a structured and positive performance evaluation which increases performance
5. Address poor performance with confidence in a constructive way
6. Avoid common errors in evaluation
7. Create an effective and workable plan that aligns work with company objectives

Dynamic training style with a focus on skills practise

Inspiring principles: We introduce the benefits of effective Performance Appraisal to inspire managers about the value of this tool.

Practical tools: The course provides managers with practical tools to help them prepare for and structure performance appraisals.

Successful behaviours: Participants learn to use effective appraisal skills such as giving and receiving difficult feedback. Each person practises these skills in 1:1 scenarios to assess their skills under pressure. They use peer and instructor feedback to create a personalised development action plan.

Personal Coaching: The most important thing is to use what is learned on the course back in the real world. We facilitate this by providing a one hour 1:1 coaching session by telephone for each participant following the course.

Although the course takes place in the classroom, it is highly experiential – involving people in actively practising the skills in exciting scenarios that bring out common challenges.