Fundamentals of the Principles and Practice of Quality Management
January 01, 2014 - March 01, 2014
Organized by: Open University Of Mauritius
Entrance is: 6600 Rs
Document you will get: Certificate
Contacts: (230) 4038200
Entrance is: 6600 Rs
Document you will get: Certificate
Contacts: (230) 4038200
Quality does not come by accident. An organisation management has to establish, document, implement a user-friendly and result-based system to positively impact on customer satisfaction and/or more fundamentally to ensure improvement of its operation on a continual basis.
The eight lessons of this course introduce students to the basic concepts of quality, quality philosophies and quality management systems. Some basic quality tools and techniques with respect to the core concepts of customer satisfaction and process improvement are also discussed.
Aims
- To help students acquire a deep insight of the fundamentals of the Principles and Practice of Quality Management and its applications within organisations and if not in their daily lives.
- To build capacity with a view to ensuring continuing personal and professional development.
Learning Outcomes
At the end of the course students will be able to:
- Understand the origin and evolution of Quality.
- Define the importance of Quality Management within business environments
- Apply gained knowledge and skills about concepts and philosophies of quality management
- Clarify quality management principles and practices
- Understand the requirements of Quality Management System (QMS) standards.
- Assist in the implementation a Quality Management System
- Address and meet contractual and regulatory requirements which have implications for an organisation’s quality system
Application from 18 of November 2013 to 02 of December 2013
Details (Open University Of Mauritius site)