This compelling course teaches delegates on how to build and project a self confident image, create better relationships with key people and polish their communication skills to directly influence the rate their carier grows.
The components of effective communication to one or to many
Implement competency to manage people effortlessly
How to maximize your personal empowerment and productivity
The impact of group dynamics on teams, departments and organizations
Key skills and strategies for working in teams
Who is this Course for?
This course is for individuals looking to boost their productivity and success by building quality working relationships to better collaborative with peers, employees, supervisors, customers, and other organizational stakeholders, will gain valuable tools and knowledge.
This course is suitable to a wide range of professionals but will
Professionals who would like to improve their selfmanagement and personal
Professionals who would like to improve their interpersonal relationships, communications and trustbuilding skills
Professionals who would like to become a stronger, respected high performer
The Course content
Day 1
The Core Interpersonal Skill
Person-to-person communication
Barriers to effective communication
Non-verbal communication
The Active listening model
Styles of communication
Preparing and delivering great presentations
Core Competencies of a Successful People Manager
The TRUST Factor
Develope the core competencies that is inherent in Great people managers
Implementing competency frameworks to manage people effortlessly
Competency based performance management
Competency profiling: Know your peoples's competencies and glue with them
Be aware about personality types and how to deal with them effectively
Day 2
Understanding Groups and Team Dynamics
High performing teams vs. traditional work group
The three elements of high performance teams
Understanding the types of teams
The stages of team development
Team member styles
Capitalizing on the team player styles within your team
Teamwork and Collaboration
Giving and receiving effective feedback
Dealing with conflict Constructively
Symptoms of conflict situations
Getting to win-win
Understanding team player styles
Fostering and encouraging team creativity
Increasing Personal Productivity
Growing your personal power
Achieving emotional excellence inner mastery
Our time and your life
Growing personal productivity
Direction through personal Integrity
Designing a strategic plan for your life and career