The course builds an expectation of what is possible through the formal appraisal meeting and increases motivation. It challenges managers to reflect on their attitude to staff and adopt a positive approach where appraisal is part of an ongoing performance management process. It is relevant for anyone who supervises staff and is responsible for appraising their performance.
On completion of the course, participants will be more able to:
Inspiring principles: We introduce the benefits of effective Performance Appraisal to inspire managers about the value of this tool.
Practical tools: The course provides managers with practical tools to help them prepare for and structure performance appraisals.
Successful behaviours: Participants learn to use effective appraisal skills such as giving and receiving difficult feedback. Each person practises these skills in 1:1 scenarios to assess their skills under pressure. They use peer and instructor feedback to create a personalised development action plan.
Personal Coaching: The most important thing is to use what is learned on the course back in the real world. We facilitate this by providing a one hour 1:1 coaching session by telephone for each participant following the course.
Although the course takes place in the classroom, it is highly experiential – involving people in actively practising the skills in exciting scenarios that bring out common challenges.