Management

3 Things Good Managers Say Instead of "I Don't Know"
Friday, February 27
Although you may feel that you need to give an immediate response every time someone runs into your office with an issue, this is a critical first step to take: Stop. Seriously. Don’t rush to give just any answer. And though it feels tempting, avoid saying “I don’t know.”
Think Systematically About Customer Benefits
Tuesday, November 26
Working within a systematic framework can enable hoteliers to identify more and better benefits for customers.
7 Ways to Unleash Unlimited Employee Energy
Friday, November 22
Your employees are an unlimited source of energy that can take your business to even higher levels of success. Here's how to encourage them.
How to Effectively Change Your Management Style
Thursday, October 24
If your employees aren’t performing up to par, you can blame it on a lot of things: a lack of motivation, poor training, disinterest, or an overload of work, just to name a few.
Social Media Inspires Hotel Design
Wednesday, October 23
Social media is becoming a fundamental part of design in a new breed of hotels.
Fundamentals of Pricing: Price Management Before and Beyond Revenue Management
Wednesday, October 23
Given the automation, sophistication and globalization of the hotel and tourism industry, competitiveness levels have risen and, at it, Revenue Management (RM) has taken a key role in optimizing revenues, in reinforcing business performance and in defining who wins or loses.
Total Hotel Revenue Management
Friday, October 18
Rooms revenue management (RM) has been around for the past 25 years, has been widely adopted and has led to rooms revenue increases of 3 – 5%. Rooms RM systems and practices have increased in sophistication over the years as hotel operators and consulting companies have sought to fine tune the way in which they maximize revenue.
6 Things You Should Quit Doing To Be More Successful
Thursday, October 10
If you haven’t seen it, I’ll describe it for you. In a now viral video, writer Marina Shifrin turns the camera on herself at the office around 4:30 a.m. She then proceeds to dance herself out of a job. Throughout the video, words splash across the screen explaining her reasons, then at the end we read, “I quit.” Then one more time in caps for good measure, “I QUIT!”
4 Ways to Keep People From Derailing Meetings
Thursday, October 10
It's high time you make your team huddles more productive affairs. Here's how to do it.
Our Professional Advice: Addressing Exams
Tuesday, October 08
The period dreaded exams arrived. To help students deal with it in the best conditions, the doctor Arvind Mungla, nutritionist Diane Desmarais, Hema Conhyedoss psychologist, pharmacist and teacher Raja Mohun Mayaven Mutha Pillay lavish their valuable advice.
 

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