May Ashworth (a.k.a.: Nan) is under the impression that when Googling something, she's in direct communication with a customer service genius at Google. As a result, Nan's searches are achingly polite and respectful. "Please translate these Roman numerals," asked Nan. "Thank you."
"I asked my nan why she used 'please' and 'thank you' and it seemed she thinks that there is someone – a physical person – at Google's headquarters who looks after the searches," John told the BBC. "She thought that by being polite and using her manners, the search would be quicker."
Omg opened my Nan's laptop and when she's googled something she's put 'please' and 'thank you'. I can't
Ben John and his boyfriend regularly stop by Nan's to do their laundry - and probably score some cookies and compliments.