"The new classification at the meeting achieved its objectives." For Christian Delherm, tourism advisor to Dieccte (Corporate governance, competition, consumption, work and employment), the purpose of the 2009 reform is achieved with a greater consideration of the Customer tourism by offering an increased level of supply of hotel accommodation. "We are going to do this, he assures. For operators, it helps to improve the attractiveness of the park." The number of stars, this is a criterion which still clings firmly customers. "The ranking is something important, says Christian Delherm. It remains one of the key elements that hosting providers give their clients. "To date, there are 36 institutions classified according to the new regulations at the meeting with a phenomenon upmarket. 10 of these 36 newly classified hotels have indeed risen a star. And none of the others came down. The trend is mechanically linked to the passage of a grid that ranged from 0 to 4 stars, a new classification of 1 to 5 stars. But not only. According to Christian Delherm, local farmers have also taken the opportunity to change the grid to take up their standards. "The health crisis of chikungunya in 2006 had identified some structural problems in the sector, which it gradually remedied," said Christian Delherm. The device of tax exemption and state support for the renovation of the hotel Lodeom helping.
The number of four-star hotels has increased from five in the previous regulation at 11 today, from 9% to 30% of the hotel. A five star hotel has also appeared, bringing a third the proportion of high-end establishments, that is to say, four or five star hotel in the park. The number of three-star hotels remained stable from 34% to 36%. And the low end is declining, with a rate of two-star hotels which increased from 45 to 27%, and 5 to 2% for the one-star hotels. Zero star hotels, which accounted for nearly 6% of the hotel disappear. Beyond this upmarket his hospitality, Meeting also has a very good rate of classification or reclassification, or 68% against 55% nationally. "In addition to improving the level of benefits, there is a strong interest from operators at the meeting for the process," says Christian Delherm. Of the hundreds of hotels that account each of the Caribbean islands, only 38 are currently classified in Guadeloupe, Martinique and Reunion in 28 should in turn spend 36 to 45 classified hotels at the end of the year, against 53 in 2009. "We hope to reach a total of at least 53 in 2013 with the last stragglers, said Christian Delherm. This would be a great performance."
In addition, 22 hotels that were listed in the former classification have not yet completed or begun the process for confirmation of their stars. These structures essentially 0, 1 or 2 stars. "We'll leave the last months of the year to those who are not yet up to date, says Christian Delherm. But in 2013, there may be controls division C of Dieccte responsible for competition and consumer to ensure that the hotels are classified according to the new regulations. It also aims to respect the efforts of farmers who have invested in this quality. This is a problem of competition. " Therefore, the hotels will continue to communicate on a number of stars, without being updated for the new classification, may be subject to sanctions for misleading advertising."Institutions that would make the choice not to be classified will no longer display any star and no longer make reference to any hotel classification in any medium of communication," said Christian Delherm. All former four-star establishments are up to date. As for the three stars, one of them is not yet entered in the new classification. This is Le Saint-Denis, the capital. "Our business is being classified, explains Guy Georges, chief operating officer of the hotel Saint-Denis. Visit We're just waiting for the certified company for inspection. Hotels So did the steps at the last minute she is overwhelmed. " Despite a complete renovation of facilities began in July and should be completed in late 2012 or early 2013, the hotel claims to the simple conservation of its three stars. "I prefer to be a good three star a bad four or five stars" loose Georges Guy.
Upmarket hospitality Reunion enough she give a boost to its business? "While attendance is packed in 2012, there was only classified resist better quality," says Christian Delherm. Besides there is still probably room for improvement in terms of improving the quality of local hotels.