Absa Mauritius inaugurates a Service Lounge at Tribeca Central, offering extended hours for its banking services

With extended hours and unique benefits, this space redefines access to flexible banking services, meeting diverse customer needs and marking a new era in the local banking industry.

Highlights :

• Extended hours: Monday to Friday, 10 a.m. to 6 p.m., and Saturday, 10 a.m. to 2 p.m., offering increased accessibility.
• Unique benefits at Tribeca Central: Special offers for Absa cardholders at select stores, reinforcing an exceptional customer experience.
• Comfort and facilities of the Tribeca shopping center: Easy access and parking, with a modern and comfortable space to meet a variety of needs.
• Special Inaugural Offers: The first 100 customers will receive gift vouchers worth Rs 1,500 at Gravity Entertainment on taking out a loan, opening an account or getting a new credit card at Absa.

This new Absa Service Lounge at Tribeca Central is a proud innovation from Absa Mauritius, offering extended opening hours to accommodate a diverse clientele. Unlike the usual standard hours in Mauritius, from 9 a.m. to 3 p.m. on weekdays and until 5 p.m. on Fridays, this Lounge offers extended time slots for increased accessibility meeting the varied needs of customers.

Extended opening hours: The Lounge service will operate from 10 a.m. to 6 p.m. Monday to Friday and 10 a.m. to 2 p.m. on Saturday. In particular, on November 11 and 18, 2023, hours will be exceptionally extended until 6 p.m. Strategically located within Tribeca Central, the largest shopping mall in the Indian Ocean, the Absa Service Lounge offers an exceptional and unparalleled banking experience.

Marie-Christine Liu, Head of Retail and SME Banking, says: “We are delighted to open this new Service Lounge at Tribeca Central. This strategic decision strengthens our local presence and reaffirms our commitment to providing quality banking services and a unique banking experience to our customers in a friendly environment. »

Special Inaugural Offers: To celebrate the official opening, exclusive inaugural offers await the first 100 customers: Customers wishing to take out a loan, open a new account or obtain a new credit card with Absa will receive a gift voucher of value of Rs 1,500 to Gravity Entertainment.

Banking solutions and services available: This new space allows customers the possibility of opening new accounts, requesting bank loans and using bank card services.

Absa Bank (Mauritius) Limited (Registration number C10068913) is regulated by the Bank of Mauritius and the Financial Services Commission.

24/7 Money Deposit Facilities: To facilitate financial transactions, customers will have access to smart ATMs, allowing cash deposits at any time.

Modern Digital Banking: The Absa Service Lounge stands out with its focus on self-service digital banking, positioning itself as a modern and convenient space, meeting the changing needs of customers seeking flexibility. The presence of Abby, the Personal Digital Banker of Absa Mauritius, offers 24/7 support for secure and convenient transactions, tailored to customers' convenience.

Personalized service: The Service Lounge is the ideal place to meet advisors and Relationship Managers during opening hours.

A friendly and functional design: This space has been carefully designed to be practical, functional and pleasant. Taking into account the needs of families, a children's corner has been specially designed to welcome and entertain young visitors while their parents are waiting. In addition, a dedicated space is also provided for clients who need to work remotely, offering them the opportunity to work peacefully while waiting for an appointment.

Rozina Abia, Head of Affluent and SME Banking, adds: “We took into consideration the constraints of our customers, who are often busy with busy schedules, and it is for this reason that we have extended the opening hours of our branch. This aims to offer our customers the ease and flexibility they desire, allowing them to visit us in the evening, during the week, after their work day or even on Saturdays during their family shopping trips. »