
People tried to ask airport staff. No one knew what was going on. “We could see the plane right in front of us but we had no idea what we were supposed to do. It felt surreal,” said one traveler.
Moments later, information screens switched the gate to Gate 50, again without explanation. Then the display changed again: this time showing a Singapore-bound flight, already boarding via a Singapore Airlines aircraft. The Air Mauritius plane seemed to vanish without word or signal.
At 12:55, just ten minutes before scheduled take-off, came the dreaded announcement: the flight was cancelled. No apology. No explanation. Passengers were told to retrieve their luggage and return to check-in for hotel or taxi vouchers.
But the chaos continued. Queues formed spontaneously. No staff to assist. Mixed and contradictory information. “We all asked the same questions but nobody had answers. We felt abandoned,” described a father forced to completely rework his return journey.
Only later that evening did Air Mauritius send an email rescheduling the flight to a new date, at 20:00 the following day, with arrival at 01:10 on Friday morning in Mauritius. No details were given about the aircraft to be used, missed connections, or possible compensation or refunds under international regulations.
According to follow-up information, a technical fault was detected just before boarding. The replacement part required was not available in Perth - no local stock. That made quick repair impossible and cancellation inevitable.
This latest incident adds to a growing list of technical disruptions at Air Mauritius prolonged delays, planes grounded for days, last-minute cancellations and diversions. These repeated failures weigh heavily: passengers are frustrated, and the airline’s reputation is suffering.